Employee Engagement and CX: Did You Know?
To continue with this month’s theme about employee engagement, we’re sharing some startling facts about the affects of employee engagement (or lack thereof). Did you know that job satisfaction is a higher driver than compensation when it comes to employee turnover?. Here are some other interesting finds:
“Disengaged employees cost U.S. businesses more than $300 billion per year.”
– CXM, 8 Ways to Increase Your Employee Engagement
“Compared with disengaged employees, highly engaged employees are more than 4X times as likely to recommend the company’s products and services and do something good for the company that is not expected of them, 2.5X as likely to stay at work late if something needs to be done after the normal workday ends, and 7X times as likely to recommend that a friend or relative apply for a job at their company.”
– Temkin, HR Execs: Wake Up to Employee Engagement
“Only 26% of U.S. employees are highly engaged.”
– Temkin, Only 26% of U.S. Employees are Highly Engaged. How Engaged are Your Employees?
 Temkin Group, “What Drives Employee Turnover? Not Compensation”. 2016.